Privacy Policy

1. Who we are

Gravan Integrated Solutions Ltd (“Gravan”, “we”, “us”) is a private company providing general and industrial supplies, equipment leasing, project logistics, and contractor services across Eastern Africa. This policy explains how we handle information collected through this website, https://www.gravansolutions.com.

2. Information we collect

This website collects information in two ways:

• Information you provide directly — when you submit our contact or quote request form, we collect your full name, company name, email address, phone number, the service you're enquiring about, and the message you write.
• Cookie and consent data — a small amount of technical information needed to remember the cookie choice you make on this site. See our Cookie Policy for full detail.

We do not currently run analytics, advertising, or marketing tracking on this website, so we do not collect browsing behaviour data beyond what's described above.

3. How we use your information

Information submitted through our forms is used only to:

• Respond to your enquiry or quote request;
• Contact you about the services you asked about; and
• Keep a record of business correspondence, for legitimate operational purposes.

We do not sell your information, and we do not use it for advertising.

4. Where your information is stored

Form submissions are stored in our website's database, provided by Supabase, a third-party cloud database service, with access controls restricting who can read or write that data. Where we have configured an internal notification channel, a copy of your submission may also be forwarded to our team so we can respond to you directly.

We do not expose administrative or elevated database credentials to this website or to visitors' browsers — only the minimum access needed to submit a form.

5. How long we keep it

We retain enquiry and quote submissions for as long as reasonably necessary to respond to you and to keep an adequate business record. [Gravan Integrated Solutions Ltd to confirm a specific retention period].

6. Your rights

Under Kenya's Data Protection Act, 2019, you have the right to request access to, correction of, or deletion of your personal data, to object to certain processing, and to lodge a complaint with the Office of the Data Protection Commissioner (ODPC). To exercise any of these rights regarding information you've submitted to us, contact us using the details below.

[Gravan Integrated Solutions Ltd to confirm its ODPC data controller/processor registration number, if applicable, and insert it here]

7. Cookies

This website uses a minimal set of cookies, described in full in our Cookie Policy. You control which optional categories are active via the Cookie Settings link in the website footer.

8. Third-party links

This website may link to third-party websites, such as our social media profiles. We are not responsible for the privacy practices of those external sites, and encourage you to review their own policies.

9. Children's privacy

This website is intended for businesses and is not directed at children. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this policy from time to time, for example to reflect new features or legal requirements. Material changes will be reflected by an updated “Last updated” date at the top of this page.

11. Contact us

For any question about this Privacy Policy or how we handle your information, contact us at info@gravanventures.co.ke or +254 746 598 208.