Question 1

What's the difference between your General Supplies and your Industrial, Project & Specialized Supplies?

Accepted Answer

General Supplies covers the everyday essentials that keep an operation running — office consumables, stationery, cleaning products, safety equipment and other maintenance materials. Industrial, Project & Specialized Supplies covers industrial-grade materials, tools and machinery for heavy industry and manufacturing, plus specialised equipment, niche materials and project-specific tools curated for the unique demands of individual projects.

Question 2

Is the vacuum truck / bulk fluids transport service only for oil and gas drilling operations, or does it cover other industrial bulk fluids too?

Accepted Answer

Both. Our fleet is built for Oil & Gas and Industrial Bulk Fluids & Chemicals Transportation — supporting upstream drilling and production campaigns with Synthetic Base Mud, brine, completion fluid and base oil logistics, while also handling wider industrial bulk fluid and chemical transport needs.

Question 3

How long does the standard procurement cycle take?

Accepted Answer

Our standard procurement cycle for heavy industrial equipment typically ranges from 4 to 8 weeks, depending on the specificity of the order and origin of manufacture. We prioritize streamlined customs clearance and utilize our established regional network to minimize delays.

Question 4

Can you source against our own technical specifications?

Accepted Answer

Yes. Provide the specification sheet, drawing or part number and we will source to that exact requirement. Where an item is discontinued or lead times are prohibitive, we present certified equivalents with the differences documented so your engineering team approves any substitution before we order.

Question 5

Do you supply against framework or call-off agreements?

Accepted Answer

We do. For clients with recurring demand we set up framework agreements with pre-agreed pricing, agreed service levels and scheduled replenishment, which removes the need to re-quote routine items every cycle.

Question 6

Do you offer delivery to remote industrial sites in Eastern Africa?

Accepted Answer

Yes. We deliver to project sites across Kenya and the wider Eastern African region, including locations away from primary transport corridors. Remote deliveries are planned in advance with route surveys where required, and we coordinate escorts and permits for abnormal loads.

Question 7

Do you handle customs clearing and cross-border movement?

Accepted Answer

We manage clearing and forwarding as part of our project logistics service, covering documentation, duty assessment and border coordination so consignments move without avoidable delays at the point of entry.

Question 8

What are the standard terms for heavy machinery leasing?

Accepted Answer

Equipment is available on short-term, project-duration and long-term lease. Rates are quoted daily, weekly or monthly depending on the unit and the commitment period. Routine servicing and scheduled maintenance are included, and operator support can be added where your team is not certified on the plant.

Question 9

Who is responsible for maintenance and breakdowns?

Accepted Answer

Scheduled maintenance is our responsibility for the duration of the lease. In the event of a mechanical breakdown outside of operator misuse, we attend on site and, where the repair affects your programme, provide a replacement unit.

Question 10

If we lease equipment through GIS, are we renting it for the project or working toward ownership?

Accepted Answer

Our Project Equipment Lease & Rentals service is designed to give you access to heavy machinery and specialised tools without the long-term commitment of ownership. You access the equipment precisely when you need it, and only for as long as you need it — on a short-term, project-duration or long-term basis — rather than acquiring the asset outright.

Question 11

How can our company register as an approved contractor?

Accepted Answer

Submit your company profile, statutory compliance documents, relevant certifications and referee details through our contact form. Our procurement team reviews submissions and will follow up with a pre-qualification questionnaire covering capacity, safety record and financial standing.

Question 12

What safety and compliance standards do you work to?

Accepted Answer

All contractor works are executed under a documented health and safety plan, with method statements and risk assessments issued before mobilisation. Crews are inducted to the client site regime and we report on safety performance for the duration of the engagement.

Question 13

Do your lifting equipment inspections cover only cranes, or other types of lifting gear as well?

Accepted Answer

Our lifting and hoisting equipment inspections cover a wide range of gear, including cranes, forklifts, telehandlers, lifted units, manlifts, earth-moving equipment, jib cranes and loose lifting gear such as shackles and slings.

Question 14

Are your inspections carried out to local standards, international standards, or both?

Accepted Answer

Both. Lifting and hoisting equipment inspections are carried out in accordance with the legal requirements of the Eastern Africa region, and additionally to UK LOLER 98 / LEEA requirements in compliance with BS-7121 standards. Drilling rig inspections follow API standards, and our engineers and technicians are certified by international accreditation bodies including ASNT, LEEA and Bureau Veritas.

Frequently Asked Questions

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Frequently Asked Questions

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